Close the Gaps in Your IT Governance Before Regulators or Clients Find Them
ESCROWSURE helps you meet compliance, audit, and risk requirements tied to third-party software under South Africa’s Joint Standards for IT Governance & Risk Management, ISO 27001, COBIT, NIST, and other global operational resilience frameworks such as the PRA and DORA – without losing control or visibility.
The Risks
If you can’t prove control over your third-party software, you’re exposed to audit failure, non-compliance, and reputational damage.
How We Help
ESCROWSURE plugs governance gaps by securing vendor software dependencies under verifiable, audit-ready escrow and release frameworks.
The Risks
How We Help
ESCROWSURE helps you meet governance standards and prove control over critical third-party software in audits and assessments.
Compliance Isn’t Optional. Your Software Continuity Shouldn’t Be Either.
Source Code Escrow
Secure the source code, documentation, and deployment assets of critical on-premise or SaaS applications. Prove that you can maintain functionality and compliance even if the vendor is compromised or disappears.
SaaS Escrow
Ensure access or mirror your live SaaS environment. Secure uptime to key systems with operational data, configurations, and password protocols. Maintain compliance by demonstrating continuity, control, and recoverability of outsourced cloud applications.
Made for the Teams That Carry Governance Risk on Their Shoulders
Whether you manage audits, software vendors, or risk strategy, ESCROWSURE helps you meet your obligations with confidence.
Compliance Officers
You’re expected to prove operational resilience across every dependency. ESCROWSURE closes gaps and backs your governance claims with hard evidence.
IT Governance Leads
Risk and Audit Teams
Your job is to identify, document, and reduce risk. ESCROWSURE provides verified, enforceable controls that satisfy even the most stringent audit trails.
Procurement and Legal Teams
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Consultation
ESCROWSURE helps you meet today’s IT governance demands – and prepare for tomorrow’s audits.
Frequently Asked Questions
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Yes, absolutely. We believe that each escrow environment is unique and requires a customized approach. ESCROWSURE’s in-house legal counsel will craft a bespoke escrow agreement tailoring the provisions to meet the needs of your specific requirements.
How does software escrow support our IT governance obligations?
Software escrow strengthens your IT governance framework by providing a legally backed mechanism to ensure operational continuity for third-party software. Under standards like ISO 27001, COBIT, and South Africa’s Joint Standards, organisations must prove they can maintain critical services even if suppliers fail. ESCROWSURE enables this by securing source code or SaaS environments, verifying their integrity, and setting clear, auditable release conditions. This proves to auditors and regulators that you’ve identified key dependencies and implemented proactive controls – not just documentation. It’s governance that goes beyond theory and delivers real-world assurance.
Is escrow really necessary if we already have service-level agreements (SLAs)?
SLAs are important but they only offer recourse if a vendor is still around to honor them. They do nothing if the supplier becomes insolvent, is acquired, or simply stops supporting your software. Escrow provides a critical layer of control by giving you access to the software assets you depend on – even if the vendor cannot deliver. This isn’t a replacement for SLAs, but a reinforcement that ensures business continuity and compliance with governance expectations for contingency and resilience planning.
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With SaaS applications, software is not accessed on a server located on the end users premises, but instead, is hosted remotely in the cloud by a hosting services provider usually paid for by the software vendor. This introduces an additional layer of risk as it adds to the supply chain dependencies.
In addition, the data generated by the application is hosted in the cloud too. This means that if the software Vendor were to stop answering the phone, both application and data could be beyond the reach of the end user immediately.
Some end users believe that a migration to a cloud service eliminates the need for an escrow arrangement.
But this is not true.
If anything, the need for escrow is greater for SaaS applications, because of the additional layer of risk which puts both the software and the data at risk if the worst should happen.
How does ESCROWSURE fit into our existing compliance and risk processes?
ESCROWSURE integrates easily with your existing compliance and risk governance practices. We work with your legal, IT, and risk teams to identify critical software assets and create escrow agreements tailored to your business and regulatory context. We manage verification, secure storage, and release protocols, and we provide ongoing documentation that aligns with your internal controls and external reporting needs. This makes it easier to demonstrate compliance and reduces the manual effort required during audits or risk reviews.