Formerly known as ESCROW EUROPE (Pty) Ltd

ISO 9001 & ISO/IEC 27001 certified

SA’s No. 1 Software Escrow Provider

Protecting business
continuity since 2004

ESCROWSURE is the recognised market leader and software escrow brand of choice to blue chip corporates in South Africa. Protect your business operations against the potential risks of being reliant on third party software vendors. Enjoy the assurance that comes with our bespoke, flexible solution, combined with expert advice and technical know-how.

 

Proudly providing bespoke escrow services

to our valued clients world-wide since 2004

Nedbank
Palestine Monetary Authority
Shoprite
Bank of Namibia
AON
Altech
Momentum
EOH
Fidelity Investments
Eskom
EY
Coronation
Citibank
Vodacom
Sanlam

“Service experience is very good. Know what they are doing. Team is competent.”

DISCOVERY

CIO

“Highly professional, proactive. They have been very accommodating in tailoring their service to our specific needs and requirements.”

INFORMATION SYSTEMS TOTALENERGIES

CENTRE MANAGER

“I don’t have to come to them, they come to me. I don’t have to run after them. They keep me up to date. They’re proactive – That’s big.”

SANLAM

IT MANAGER

Why do I need
software escrow?

Third party supplier software exposes your business to continuity risks. Here is why you need software escrow, whether it is Source Code Escrow, SaaS Escrow, cloud-hosted or on-premise, or a bespoke software escrow solution. You need protection against business disruption. Software escrow protects your business against unplanned interruptions resulting from third party software.

Supplier
insolvency

Unplanned business
interruption

Breach of licence
obligations

Revenue
loss

Reputational
harm

IT management
jobs on the line

Supplier
insolvency
Unplanned business
interruption
Breach of licence
obligations
Revenue
loss
Reputational
harm
IT management
jobs on the line

What is software escrow?

Software escrow is a legal arrangement where the source code and other important materials of an application are deposited with a neutral and independent escrow agent subject to a legal agreement between the software end user, vendor, and ESCROWSURE.

The objective of an escrow arrangement is to provide comfort to the end user that if the software vendor is unable or unwilling to support the software, the code, and other critical materials can be released to them ensuring the end user’s ability to update and maintain the software, thereby protecting their business continuity.

We believe every business deserves the best possible protection against unplanned business interruptions caused by third party software.

The benefits of software escrow with ESCROWSURE

Protects business
continuity

Avoids unplanned
business interruptions

Mitigates supplier
dependency

Satisfies governance
and compliance

Manages supplier
relationship

Safeguards investment
in software

Protects business
continuity
Avoids unplanned
business interruptions
Mitigates supplier
dependency
Satisfies governance
and compliance
Manages supplier
relationship
Safeguards investment
in software

How does software
escrow work?

The 8 stages of software escrow

with ESCROWSURE:

1.
Consult

In a free consultation
our Software Escrow

more >

2.
Agreement

Prepare a draft agreement
based on legal review

more >

3.
DeposIt

An encrypted copy
is deposited

more >

4.
Test to verify

Verification
and testing

more >

5.
Report

Status and documenting
of deposited material

more >

6.
Secure & vault

Material is re-encrypted
and vaulted

more >

7.
Customer portal-
manage

Secure access to vital
documentation

more >

8.
Release

In the event of a release
condition

more >

5.
Report

Status and documenting
of deposited material

more >

6.
Secure & vault

Material is re-encrypted
and vaulted

more >

7.
Customer portal-
manage

Secure access to vital
documentation

more >

8.
Release

In the event of a release
condition

more >

Is your software on-prem or cloud hosted?

On-prem software

On-prem software is installed and runs on a company’s own hardware infrastructure, and is hosted internally. In contrast to cloud hosted software which is stored on the hosting provider’s servers, and accessed through a web browser.

Cloud hosted software

Cloud hosted software also known as SaaS is accessed over the internet. This software is not installed on the hardware located on the premises of the end user, rather it is hosted by remote servers, maintained and updated by the service provider and available to users via web browsers, mobile apps and API’s.

Ready to safeguard your business continuity against third party software risk? Chat to us today.

Simply fill in your details and one of our
escrow specialists will contact you to set
up your free consultation.