Avoid Your Software Vendors Becoming a Single Point of Failure

ESCROWSURE gives you control when your supplier can’t, or won’t deliver, ensuring continuity, compliance, and confidence across your third-party software stack.

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The Risks

If your critical software vendor fails, delays, or disappears, your business could lose access overnight, with no recourse.

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How We Help

ESCROWSURE puts safeguards in place so you retain access, control, and continuity even if your vendor can’t deliver.

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Who It’s For

Ideal for procurement, IT, legal, and risk teams managing third-party software relationships with compliance and continuity obligations.

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The Risks

Vendor due diligence often stops at contract signature. When suppliers fail, you’re left exposed -and accountable.

Sudden Loss of Access
If your supplier collapses or stops supporting your software, you risk instant disruption with no backup plan in place.
Due Diligence Gaps
Without escrow, your risk review is incomplete. Regulators and auditors will flag the lack of continuity safeguards.
Regulatory and Legal Exposure
A vendor failure can lead to SLA breaches, non-compliance, and reputational damage – all traceable back to insufficient vendor controls.

How We Help

ESCROWSURE gives you a structured fallback plan if a critical software vendor fails, withdraws, or stops cooperating.

Guaranteed Access, No Delays
We ensure you retain access to the software and data your business relies on, no matter what happens to your supplier.
Strengthened Vendor Governance
Escrow agreements formalise continuity expectations, helping you close due diligence gaps and meet procurement and audit standards.
Reduced Operational Risk
With a tested, enforceable safety net in place, you avoid costly outages, reputational fallout, and downstream compliance failures.

Turn Third-party Software Risk Into a Controlled, Auditable Process

ESCROWSURE transforms vendor reliance into vendor readiness, giving you continuity you can prove and enforce.

Source Code Escrow

Secure your vendor’s software source code, documentation, and build materials. If the supplier fails or defaults, you retain the ability to maintain, support, and operate the system – without starting from scratch or entering crisis mode.

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SaaS Escrow

Ensure access or mirror your entire SaaS environment — including code, config, and customer-specific data — so your operations continue uninterrupted if your provider becomes unreachable, insolvent, or non-compliant with contractual terms.

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Trusted by Teams Who Can’t Afford Vendor Failure

ESCROWSURE is built for industries where downtime, disruption, or non-compliance from a supplier creates serious consequences.

Financial Services

You face heavy scrutiny around operational resilience and vendor risk. ESCROWSURE helps you meet Joint Standard 1 for IT Governance & Risk Management, protect clients, and maintain trust even if key suppliers collapse.

Healthcare and Pharma

Patient care and compliance depend on always-on systems. We secure third-party software access so care isn’t compromised by supplier failure.

Government and Public Sector

You’re held to strict continuity and procurement standards. ESCROWSURE ensures critical vendor systems remain available and auditable in any scenario.

Technology and SaaS Vendors

Your clients demand continuity guarantees. ESCROWSURE protects your IP while proving to enterprise buyers that you take risk seriously.

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Consultation

ESCROWSURE gives you leverage, continuity, and proof of readiness — before things go wrong.

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Take Control of Vendor Risk Before It Controls You

Ensure uninterrupted access to critical third-party software
Strengthen your vendor risk management and audit posture
Satisfy procurement and compliance requirements with confidence
Avoid costly disruptions from supplier failure or default
Protect business operations without renegotiating contracts
Show clients and stakeholders that you’ve planned for the worst

Frequently Asked Questions

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Yes, absolutely. We believe that each escrow environment is unique and requires a customized approach. ESCROWSURE’s in-house legal counsel will craft a bespoke escrow agreement tailoring the provisions to meet the needs of your specific requirements.

How does ESCROWSURE help mitigate third-party software risk?

ESCROWSURE protects your business from the operational, legal, and reputational impact of vendor failure. We create legally binding agreements that secure your supplier’s critical software assets – source code, documentation, or full SaaS environments — and ensure you can access them under pre-defined conditions, like insolvency or non-performance. This transforms supplier dependency into a managed, auditable risk. It’s not just a fallback plan, it’s proof that your business has continuity controls in place and won’t be blindsided if a vendor collapses, withdraws support, or breaches contract.

Can escrow really replace due diligence in vendor risk management?

No, escrow complements it. Due diligence identifies risk, but it doesn’t prevent disruption if a vendor fails. ESCROWSURE puts a practical, enforceable mechanism in place so that identified risks are actually mitigated. It strengthens your vendor risk management program by showing auditors and clients that you’ve gone beyond checklists. Escrow is one of the few tools that turns due diligence insight into operational control. It helps you bridge the gap between risk identification and real-world business continuity.

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With SaaS applications, software is not accessed on a server located on the end users premises, but instead, is hosted remotely in the cloud by a hosting services provider usually paid for by the software vendor. This introduces an additional layer of risk as it adds to the supply chain dependencies.

In addition, the data generated by the application is hosted in the cloud too. This means that if the software Vendor were to stop answering the phone, both application and data could be beyond the reach of the end user immediately.

Some end users believe that a migration to a cloud service eliminates the need for an escrow arrangement.

But this is not true.

If anything, the need for escrow is greater for SaaS applications, because of the additional layer of risk which puts both the software and the data at risk if the worst should happen.

What happens if a vendor refuses to enter into an escrow agreement?

That’s a red flag. A vendor’s refusal often signals a lack of continuity planning, operational maturity, or willingness to meet enterprise procurement standards. ESCROWSURE can assist with vendor negotiations by clearly articulating the benefits and protections escrow offers for both parties, including IP security, commercial confidence, and structured access in the legal agreement. If the vendor remains unwilling, you may need to reassess their fit as a long-term supplier. Escrow isn’t just a technical tool, it’s a benchmark of trust and reliability.

Is ESCROWSURE suitable for SaaS platforms as well as traditional software?

Yes, and in fact, SaaS escrow is one of our most critical offerings. Many businesses mistakenly believe SaaS providers are risk-free, but if the platform goes offline or is no longer supported, you’re just as vulnerable. ESCROWSURE ensures access or replicates live SaaS environments regarding the code, config, and customer-specific data – so you can maintain continuity even if the provider fails. We validate that the recovery process works and document every step. It’s a full-stack safety net for cloud dependencies.