Formerly known as ESCROW EUROPE (Pty) Ltd

How Does Software
Escrow Work?

The 8 Stages of Software Escrow with EscrowSURE

1.
Consult

In a free consultation our Software Escrow Specialist will work with you to assess your exposure to 3rd party software risk and design a bespoke escrow solution tailored to your unique and specific requirements.

2.
Agreement

Based on your requirements we will prepare a draft agreement for your legal review. Our legal team will facilitate contracting meetings between you and your Vendor concerning terms of the Escrow agreement.

3.
DeposIt

Once the agreement is in place, the software Vendor will deposit an encrypted copy of the latest version of the source code and technical documentation of the application with ESCROWSURE. In the event the application is hosted in the cloud, additional measures are taken including a description of the production environment, secure access for maintenance and updates, as well hosting details.

4.
Test to Verify

Why test? An escrow deposit is only of value where tested and verified to be of use irrespective of the status of your Vendor.
Our testing services provide the opportunity for you to choose between 3 levels of testing – based on the risk analysis.
Our software testing service secures both on-prem and cloud hosted solutions.

5.
Report

The report documents the level of testing executed as well as the status of the deposited material. All reports will be posted to our Escrow Admin Portal (EAP) live and accessible to the Parties 24/7.

6.
Secure & Vault

After the testing is complete, the material is re-encrypted and vaulted. Our state-of-the-art vaulting services are governed by our ISO 9001:2015; ISO/IEC 27001:2013; ISO/IEC 27017:2015 and ISO/IEC 27018:2019 certifications.

7.
Customer Portal-
Manage

The Escrow Admin Portal (EAP) is a customer interface that provides secure access to vital documentation related to the escrow arrangement. This includes test reports, good governance certificates and details of the escrow legal agreement. EAP provides a convenient and secure way for users to manage their software escrow arrangements.

8.
Release

In the event of a release condition, ESCROWSURE will release the most recently deposited copy of source code and related materials to the End User for the protection of your business continuity